Responsible Gaming
Gaming Should Be Entertainment
Live dealer casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means. If you find yourself struggling with gambling habits, support is available.
Age Verification
You must be 18 years of age or older to participate in any gambling activities on live dealer casino websites. This is a legal requirement in New Zealand. If you are under the legal gambling age, please do not access gambling sites. We take responsible gaming seriously and comply with all New Zealand gambling laws.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own gambling behaviour? If you do, it may be time to seek help.
- Chasing losses by gambling more to try to recover money you've lost
- Gambling with money intended for essential expenses (rent, food, bills)
- Hiding your gambling activity from family, friends, or partners
- Feeling anxious, irritable, or depressed when not gambling
- Spending more time and money on gambling than intended
- Borrowing money to gamble or pay gambling debts
- Neglecting work, study, or relationships due to gambling
- Lying about the amount of time or money spent gambling
- Feeling a need to gamble with increasing amounts to achieve the same excitement
- Failed attempts to reduce or stop gambling
If you've identified with any of these signs, please reach out for support immediately.
Self-Help Tools and Responsible Gaming Features
Most reputable live dealer casinos offer built-in responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders during play about how long you've been gambling and how much you've wagered
- Session Time Limits: Set automatic session timeouts to prevent extended gambling periods
- Self-Exclusion: Voluntarily exclude yourself from accessing gambling platforms for a set period (days, weeks, months, or years)
- Account Closure: Permanently close your gaming account if needed
We strongly encourage you to use these tools proactively as part of your responsible gaming strategy.
Support Organizations and Resources for New Zealand
If you or someone you know is struggling with problem gambling, help is available from these trusted organisations:
New Zealand
- Problem Gambling Foundation
Phone: 0800 664 262 (free, confidential)
Website: www.pgf.nz
Provides counselling, support services, and resources for problem gambling in Aotearoa New Zealand. - Gamblers Anonymous (New Zealand)
A peer-support fellowship for people in recovery from gambling addiction.
International Resources
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - United Kingdom – GamCare
Website: www.gamcare.org.uk - United Kingdom – GamStop (National Self-Exclusion Scheme)
Website: www.gamstop.co.uk - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
If You Need Help
Seeking help is a sign of strength, not weakness. If you're struggling with your gambling habits, please reach out to one of the support organisations listed above. They offer confidential, non-judgmental support to help you regain control.
Remember: You are not alone, and professional help is available 24/7.